Reference

qris108 Privacy Policy for Your Account

The qris108 Privacy Policy explains what we collect when you open an account, verify your phone, enter the lobby on mobile, or use DANA, OVO, GoPay and QRIS…

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CONTACT ROUTES

Get Help With a Privacy Request

A clear contact route helps you control the personal data connected with your qris108 account. Use the support link from your account area and describe the request in plain English, including the phone number or account detail we can use to locate the record. We may ask for an account step or phone confirmation before discussing private data. This protects you when a wallet status, login event or device record is being checked, including from Bandung or Medan.

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Account support path

Open support from your account area and choose a privacy request. Tell us whether you need access, correction, deletion or an explanation of a record, and include the relevant account phone detail so we can identify the correct profile.

Wallet status query

If your request concerns DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, attach the payment reference or status message where available. We use that detail to separate a wallet event from your wider account history.

Security confirmation

Before releasing account data, we may ask you to complete phone verification or another account check already available in your profile. We will not treat an unverified message as proof that the requester controls the account.

DATA CONTROLS

How We Handle Your Privacy Choices

We handle personal data according to the purpose that brought it into the account flow: access protection, payment status, support handling, service measurement or legal duties where local law permits.

Account details

We use the details you provide during account creation and phone verification to identify your profile and protect access. Please keep your phone information current; an outdated detail can make a legitimate privacy request slower to confirm.

Device and login records

When you move from login to the mobile lobby, we may record device type, session time and security signals. These records help us investigate an unfamiliar sign-in without requiring us to store the contents of every screen you view.

Cookies and storage

Cookies or similar storage can keep a session working and help us understand basic page use. You can manage cookie settings through your browser, though blocking necessary storage may affect account access or require you to sign in again.

Payment references

For DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, we may keep a reference, amount status or confirmation result supplied through the payment flow. We use this to match a receipt and investigate a delayed cashier status.

Retention approach

We keep account, security, support and payment records for the period needed to provide the requested service, resolve disputes, protect the account or meet applicable legal duties. After that purpose ends, records are removed, anonymised or securely restricted where appropriate.

Changes and questions

You can ask what personal data we hold, request a correction, raise an objection where applicable or ask about deletion through account support. We may request phone verification first, then explain the result and any reason a record must remain.

Privacy Policy Answers for qris108

These Privacy Policy answers address the account and wallet questions you are most likely to have before opening or using an account. We keep the answers tied to qris108 processes: phone verification, mobile access, payment references, cookies, support records and requests made where local law permits.

The qris108 Privacy Policy covers details you submit for account creation, phone verification and support. It also covers login and security records used to protect access. We use this data for the stated account, service, security or legal purpose rather than treating every record as general marketing data.

Yes. The Privacy Policy covers payment references and status details connected with QRIS, DANA, OVO, GoPay, bank transfer and virtual account activity. We may use those records to match a receipt, check a stalled status or answer a cashier question, but the payment provider controls its own records.

Use the support link inside your account and ask for a personal data access request. Include the phone detail connected with your profile and describe the record you need. We may require phone verification before responding, because releasing private data to an unverified sender could expose your account.

You can request a correction through account support when a profile, contact or support record is inaccurate. Tell us what appears wrong and what should replace it. We may compare the request with your phone verification and account history before updating the record or explaining why it cannot change.

Our Privacy Policy allows cookies or similar storage for session continuity, basic page measurement and security checks. On a phone, browser settings can block or remove them, but doing so may sign you out or affect the path from login to the mobile lobby. Your browser controls those settings.

We retain data for the period needed to provide account support, confirm payment status, investigate security events, resolve disputes or meet legal duties where local law permits. When a purpose ends, we remove, anonymise or restrict the record according to the applicable retention need.

Start with the support route in your account and label the message as a Privacy Policy concern. Explain whether it involves access, correction, deletion, cookies, phone verification or a DANA, OVO, GoPay or QRIS reference. We may ask for account confirmation before discussing the details.

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