Reference

Legal Clarity Before Your qris108 Account

qris108 Legal pages set out how account access, wallet records and personal data requests work before you enter the lobby.

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qris108 Legal Clarity Before Your qris108 Account
LEGAL HELP ROUTES

Get Help With Account Policy Questions

A clear contact route matters when a Legal question affects your account or payment record. We keep policy support close to the account help area so you can identify the relevant account step before sending a request. Include the email or phone detail attached to your account, the subject of your request and any payment reference, while leaving out passwords or private access codes. Our team can then direct your question about access, records or a policy change to the right handling path.

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Account access

If phone verification pauses your account access, use the account help path and describe the screen message. We can check the policy step involved without asking you to share a password or one-time access code.

Payment record

For a DANA, OVO, GoPay or QRIS record, send the account identifier and transaction reference through support. We use those details to locate the relevant entry while keeping wallet credentials outside the request.

Policy request

To ask about a Legal clause, policy change or account-data action, state the exact request in the support form. We will use your account contact detail to keep the response connected to the correct record.

DATA HANDLING PRACTICE

See How We Handle Legal Records

Legal handling is practical: we connect account identity, payment references and access events only where they are needed to operate an account or answer a request.

Account data

We use the account contact detail and phone-verification status to identify the correct account during a Legal request. This helps us avoid making a change against a similar name or an unrelated wallet record.

Payment matching

A QRIS, DANA, OVO, GoPay, bank transfer or virtual account reference helps us match payment activity to your account. We do not need your wallet password or banking sign-in to investigate that reference.

Browser cookies

Cookies may keep a browser session connected to your account and help remember basic access settings. You can clear them in your browser, although doing so may require you to complete the account access step again.

Account security

Keep your password and phone-verification codes private, and contact support if you see an access event you do not recognise. We use the account contact path to assess the record without exposing private credentials.

Retention purpose

We retain account and payment records for the period needed to operate the account, resolve disputes and meet applicable legal duties. If a retention period affects your request, we explain that reason rather than silently keeping the matter open.

Change requests

You can ask us to correct eligible account data, ask what record a Legal request concerns or request deletion where local law permits. Include the account contact detail and a precise request so we can assess the correct action.

Answers About qris108 Legal Access

These Legal answers cover the questions we expect before an account is opened or a data request is sent. They explain how access depends on local law, why payment references may be requested and where to begin when a policy clause is unclear. For a matter tied to your own account, use the account help route with the contact detail already attached to your qris108 account.

qris108 Legal covers account access conditions, phone verification, payment-record handling, browser cookies, data requests and policy changes. It also explains that access depends on local law, so the applicable conditions may differ according to your location in Indonesia.

Access depends on local law and the eligibility conditions that apply to your location. Before you open an account, read the current Legal wording and complete the requested account step only where local law permits.

Phone verification helps connect an account request to the correct contact detail before access or a payment-related action continues. If the step pauses, contact support through the account help path and describe the message without sending your private code.

We may use a DANA or QRIS reference to match a payment record to your account and resolve a status question. Send the reference through support, but never include your wallet password, banking sign-in or phone-verification code.

Use the account help path and make a precise request to correct, access or remove eligible data. Include the contact detail linked to your account. We assess the request under applicable rules and explain any reason an action cannot be completed.

Yes. The Legal wording explains that browser cookies can support an account session and basic access settings. You can clear cookies through your device browser, but you may then need to complete the account access step again.

Send the question through the account help route and quote the clause or topic that is unclear. Add your account contact detail so we can connect the response to the right record, while keeping passwords and verification codes private.

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